Sr. Quality Engineer

Company: Hydrow, Inc.
Location: Boston
Posted on: May 16, 2025

Job Description:

OverviewHydrow is seeking a skilled and adaptable Senior Quality Engineer to support the development, introduction, and ongoing quality of our innovative connected fitness products. This role will play a critical part in ensuring product reliability, safety, and performance across both new product development and supporting existing Hydrow product lines.The ideal candidate will have a strong foundation in quality engineering, electromechanical systems, and manufacturing, with the ability to collaborate cross-functionally to drive continuous improvement. They should be comfortable working autonomously, making independent decisions in their area of expertise, while also knowing when to leverage the support of their team for high-impact or unfamiliar situations.Key Responsibilities

• New Product Introduction (NPI) Quality
• Work closely with hardware and software engineering, manufacturing, and customer support teams to spot potential issues early, implement improvements, and make sure real-world feedback helps shape product development.
• Lead and execute qualification and reliability testing to ensure product readiness for manufacturing and launch.
• Facilitate risk assessments and validation reviews to identify and mitigate potential quality and safety concerns.
• Develop and implement quality controls and inspection plans in collaboration with contract manufacturers and internal teams.
• Coordinate regulatory and product safety efforts, working with legal counsel and external certification bodies.
• Monitor quality metrics during early production stages, analyze data, and recommend design or process improvements to enhance reliability.
• Sustaining and Operational Quality
• Oversee the quality and performance of in-market products, ensuring customer satisfaction and long-term reliability.
• Improve and develop internal quality processes to enhance product reliability, streamline defect resolution, and ensure consistent quality standards across all products.
• Maintain clear and timely communication with stakeholders, providing visibility into quality metrics and escalating critical issues when necessary.
• Track and analyze field performance data, including the evaluation of returned products, to identify trends, resolve issues, and implement corrective actions.
• Collaborate with customer support, hardware engineering, and field service teams to address and prevent recurring quality concerns.
• Drive continuous improvement initiatives by developing and refining internal quality processes, ensuring lessons learned are integrated into future product designs and manufacturing workflows.Skills and Qualifications
  • 5-7 years of experience in quality engineering, with a focus on new product introduction and sustaining quality disciplines.
  • Strong technical foundation in electromechanical systems and manufacturing quality principles.
  • Familiarity with risk assessment methodologies (e.g., FMEA), validation processes, and product safety strategies.
  • Strong analytical and problem-solving skills with a data-driven approach to decision-making.
  • Excellent communication and collaboration skills to effectively work across multiple disciplines.
  • Experience working with manufacturing partners in Asia and ability to take evening and morning calls as needed.
  • Self-starter with a proactive attitude, capable of balancing independent work and team coordination.
  • Experience with PLM systems and regulatory certifications.
  • Experience with complex consumer electronics is a plus.We are currently not accepting resumes or any other contact from external recruiters.
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Keywords: Hydrow, Inc., West Hartford , Sr. Quality Engineer, Engineering , Boston, Connecticut