Product Manager Order Management

Company: IT Search Corp
Location: New York
Posted on: May 21, 2025

Job Description:

JOB TITLE: Product Manager Order Management

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

LOCATION: NYC
REPORTS TO: Senior Product Manager Operations

TYPE: Fulltime/Exempt

SALARY: $100k-$115k + bonus





OVERVIEW

As a key member of the Americas Digital Operations team, the Product Manager Order Management will contribute to executing digital strategy across various back-end systems including order management system (OMS), warehouse management system (WMS), payment systems and interfaces to ERP. This role will support the successful roll-out of features that enhance the customer experience and optimize order processing. Collaborating closely with cross-functional teams to ensure applications meet business objectives, the junior product manager will play a vital role in ensuring applications align with business goals, contributing to seamless and efficient user experience.

RESPONSIBILITIES

Support the rollout of enhancements and new features across the order management systems from initial scoping to end-to-end testing including documentation
Collaborate with stakeholders and communicate with internal and external teams to track project status
Active trouble shooting of platform issues to maintain order flow across systems
Support cross-functional teams (e.g. front-end experience team) in rigorously testing changes to ensure reliable order management flow
System maintenance such as certificate management, API and system updates
Supporting the backend team in developing and maintaining the product roadmap aligned with business goals



POSITION REQUIREMENTS/QUALIFICATIONS

Bachelor's degree in computer science, Engineering, Information Systems, or a related field
Professional experience
Demonstrated 3+ years in ecommerce product / order management role performing relevant product

management job functions specifically working with OMS, WMS, payment systems, and eCommerce

platforms (IBM Sterling knowledge is a plus)

Strong background in backend systems, integrations, and troubleshooting
Robust experience with end-to-end testing, including developing test plans, executing tests, and validating

results across multiple systems

Familiarity with payment processing systems (e.g. Adyen, PayPal)
Experience in gathering and writing requirements for system changes and enhancements
Familiarity with APIs, data flows, and system integration concepts
Strong MS office Excel skills and proficiency in other MS office applications
Specialty Know-how
Project management skills and proficient in project management tools (e.g., Jira, Confluence)
Vendor management experience
Disciplined, structured and conceptual approach
Strong problem-solving and troubleshooting abilities
High level of responsibility and accountability
Ability to work in a fast-paced, dynamic environment with competing priorities
Highly organized with excellent time management skills
Comfortable working with cross-functional teams, including developers and business stakeholders

COMPETENCIES:

High degree of e-commerce understanding and customer-oriented mindset
Outstanding organizational and problem-solving skills and ability to prioritize
Critical thinker with attention to detail
Data-driven mindset with ability to turn data into actionable insights
Excellent interpersonal and communication skills, both written and verbal

Keywords: IT Search Corp, West Hartford , Product Manager Order Management, Executive , New York, Connecticut