Behavioral Health Technician

Company: PRIDE Health
Location: New York City
Posted on: February 28, 2026

Job Description:

Job Description Position Summary The Psychiatric Social Health Technician (PSHT) provides direct patient observation, behavioral support, and safety monitoring for incarcerated patients with acute psychiatric conditions in a secure behavioral health setting. The PSHT works under the supervision of registered nurses and psychiatrists to maintain a therapeutic and secure environment, prevent self-harm or violence, and assist in daily patient care activities. This role is hands-on and safety-focused within a locked forensic psychiatric unit. Key Responsibilities Maintain continuous observation of patients, including suicide watch and close monitoring Identify and report behavioral changes, escalation, or psychiatric symptoms Assist in crisis intervention and de-escalation techniques Support nurses and providers in delivering patient care Assist patients with activities of daily living (ADLs) Escort patients to medical appointments, medication administration, court, or activities Maintain unit safety by checking rooms and monitoring contraband Participate in restraint and seclusion procedures per facility policy Document patient behaviors and interactions accurately Collaborate with clinical staff and correction officers to ensure safety and order Required Qualifications Minimum 2 years behavioral health experience (inpatient psych, detox, residential, correctional, or psychiatric emergency) High School Diploma or GED Current AHA BLS Certification Ability to work in a secure correctional healthcare environment Strong observation, communication, and crisis-management skills Preferred Qualifications Experience in forensic or inpatient psychiatric settings Prior mental health technician or behavioral health aide experience De-escalation or crisis prevention training (CPI, Handle With Care, PMCS, etc.) Work Environment Locked correctional psychiatric unit Direct interaction with patients experiencing severe mental illness Potential exposure to aggressive or unpredictable behaviors Standing, walking, and occasional physical intervention required Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Keywords: PRIDE Health, West Hartford , Behavioral Health Technician, Healthcare , New York City, Connecticut