Medical Assistant
Company: Freedom Healthworks
Location: Westfield
Posted on: April 2, 2026
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Job Description:
Medical Assistant – FreedomDoc Health Join a team that’s
transforming healthcare one patient at a time. FreedomDoc Health is
seeking a skilled and compassionate Medical Assistant who thrives
in a patient-first environment and is energized by creating a
modern, hospitality-driven healthcare experience. Our clinics are
redefining primary care through membership-based medicine focused
on trust, time, and exceptional service. This role is perfect for
someone who is highly organized, tech-savvy, and excited about
being a central part of a small but powerful care team. Why
FreedomDoc Health? At FreedomDoc Health, we believe medical care
should feel personal, proactive, and seamless. As part of our team,
you’ll be working in a slower-paced, quality-over-quantity
environment where patient relationships matter, and your voice
makes a difference. We pride ourselves on offering concierge-level
service—without the bureaucracy. Key Responsibilities Deliver a
5-star patient experience with professionalism, warmth, and empathy
from first contact through follow-up. Support clinical care through
tasks such as vitals, phlebotomy, medication dispensing (under
provider orders), POC testing, EKGs, and more. Manage the front
desk including welcoming patients, verifying intake information,
and ensuring accurate EMR documentation. Coordinate care logistics
, including appointments, referrals, labs, imaging, and follow-ups.
Educate patients about the FreedomDoc membership model and help
them understand the value of continuous care. Process billing and
memberships as needed, while helping patients navigate
non-insurance-based healthcare. Keep clinical and office supplies
stocked , organized, and ready for use. Communicate confidently
with patients, providers, and the team—keeping everyone in sync and
informed. Embrace technology by working across digital tools
including EMRs, secure messaging, and practice platforms.
Collaborate closely with a small, high-performing team focused on
quality, not volume. What We’re Looking For Current MA, CNA, EMT or
equivalent certification/license (required) CPR certification (or
willingness to obtain) Experience in a primary care, urgent care,
or concierge/DPC setting preferred Outstanding customer service
skills—hospitality or patient-facing experience is a plus Comfort
with EMRs and digital platforms Positive, team-first mindset and
strong attention to detail Willingness to occasionally flex hours
to meet patient or practice needs Passion for reimagining how
healthcare is delivered Perks of the Role Meaningful patient
relationships and low daily visit volume Clean, modern clinic
environments without the chaos of traditional systems Opportunities
to grow as part of a mission-driven, patient-centered organization
No billing codes, insurance paperwork, or corporate red tape Ready
to practice medicine in a way that feels human again? Apply now to
join the FreedomDoc revolution.
Keywords: Freedom Healthworks, West Hartford , Medical Assistant, Healthcare , Westfield, Connecticut
