ED Technician
Company: Yale New Haven Health
Location: New Haven
Posted on: April 5, 2026
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Job Description:
Overview To be part of our organization, every employee should
understand and share in the YNHHS Vision, support our Mission, and
live our Values. These values - integrity, patient-centered,
respect, accountability, and compassion - must guide what we do, as
individuals and professionals, every day. Under the supervision of
the Patient Services Manager and the direction of the Clinical
Nurse, performs specific duties that support patient care. These
duties include direct and indirect patient care activities which
are essential to providing comprehensive care to patients. Patient
and family centered care (PFCC) at YNHH is demonstrated by working
with patients and their families based on the 4 principles of PFCC:
participation, dignity and respect, information sharing, and
collaboration. This includes providing service excellence by
creating a great "First Impression" by demonstrating exemplary
customer service skills for all customer groups including patients,
families/friends, physicians, staff and support department
personnel. Adheres to the "I Am YNHH" service excellence pledge and
promotes a positive work environment. EEO/AA/Disability/Veteran
Responsibilities - 1. Under the direction of the Clinical Nurse,
engages in selected tasks and activities as directed to obtain and
report information to assist the nurse in the assessment, planning
and evaluation of patient needs, treatment and response to
treatment. - 1.1 Obtains and records vital signs as delegated by
the RN - 2. Under the direction of the Clinical Nurse, performs
technical duties and selected treatments, procedures and activities
which contribute to safe and efficient delivery of patient care. -
2.1 Obtains a 12-lead ECG and continuous Lead II with correct
patient information entered. - 3. Effectively assists in the care
of patients with consideration for the safety of key populations as
appropriate. - 3.1 Collaborates with members of the
multidisciplinary team offering suggestions on addressing
patient/family needs, taking into account cultural and/or
individual diversity and demonstrates sensitivity to these aspects
of care delivery. - 4. Effectively and professionally communicates
and interacts with patients, families, and staff. - 4.1 Covers the
Information Associate (IA ) desk in the absence of the IA under the
direction of the PSM or designee. - 5. Maintains clinical
competency in areas of responsibility and participates in unit
activities that promote a cohesive staff group. - 5.1 Attends all
mandatory continuing education classes. Qualifications EDUCATION A
minimum of a high school diploma or GED; and CNA or other
educational equivalent, i.e. Medical Assistant, Phlebotomy
Technician, Student Nurse who has completed one semester of
clinical experience. Additional experience preferred will be
specified depending on placement. EXPERIENCE Either (A) Two (2)
years relevant direct patient care experience as dictated by
placement. or (B) Education as stated above. All candidates must
successfully complete the Patient Care Associate Competency Based
Training and/or the unit based Emergency Department Technical
Competency Based Training and Practicum. SPECIAL SKILLS
Demonstrated ability to communicate effectively with patient,
families, peers, and supervisor. Must display the ability to
prioritize and adjust work plans based on the needs of the patient,
the unit, and the patient care team. Must display the ability to
accept direction and work as a member of a unified team. CPR
Required. PHYSICAL DEMAND Able to lift a minimum of 40 pounds.
Ability to perform tasks of physical endurance and dexterity as
required by placement. Consistent use of proper body mechanics.
YNHHS Requisition ID 167541
Keywords: Yale New Haven Health, West Hartford , ED Technician, Healthcare , New Haven, Connecticut
