Usher
Company: The Walt Disney Company
Location: New York City
Posted on: April 2, 2026
|
|
|
Job Description:
Job Posting Title: Usher Req ID: 10114778 Job Description: The
New Amsterdam Theater is currently seeking friendly, enthusiastic,
and reliable individuals with strong communication skills to join
the Ushering Team for Aladdin on Broadway. All applicants must be
able to work a flexible schedule including matinees, nights,
weekends and holidays. Shifts are defined as 4.5 hours in length,
and a commitment to being available for a minimum of six total
shifts per week. Responsibilities include but are not limited to:
Meet, Greet and Welcome guests to the New Amsterdam Theatre
Politely directing and escorting guests to their seats and various
areas within the theatre. Providing guests with programs and other
relevant materials, including inserting materials into programs.
Checking assigned section for cleanliness. Visually sweep the
theaters to check for potential safety issues and lost and found
items. Be aware of and enforce appropriate house rules. Flexibility
with schedule changes and assignments can include aisle directing
and seating on the Orchestra, Mezzanine & Balcony levels, and
audience exits. Available to work occasional special events on
short notice. Must be aware of, and follow, the proper procedures
for assisting guests with disabilities. Attend pre-event Usher
meetings and other trainings as required by management. Demonstrate
or be willing to learn in-depth knowledge of the New Amsterdam
Theatre and demonstrate command of the safety and evacuation
procedures from all points within each venue. Qualifications At
least 1 year of experience in a customer service environment
Excellent communication and guest service skills. Passion for
interacting with and providing an inclusive, high quality
experience for Guests from a diversity of backgrounds Capable of
working in a fast pace ever changing environment Positive attitude
with the ability to work as a team player. Must learn, have full
knowledge of, and follow all Guest Service procedures and
guidelines Demonstrated commitment to valuing diversity and
contributing to an inclusive working and learning environment.
Ability to work a flexible schedule including matinees, nights,
weekends and holidays. Shifts are defined as 4.5 hours in length,
and a commitment to being available for a minimum of six total
shifts per week. Regular weekly shifts include (schedules are
subject to change during certain weeks): Tuesday Evening: 5:30-10pm
Wednesday Matinee – 11:30am-4pm Wednesday Evening: 5:30-10pm
Thursday Evening: 5:30-10pm Friday Evening: 5:30-10pm Saturday
Matinee: 12:30-5pm Saturday Evening: 6:30-11pm Sunday Matinee:
1:30pm-6pm This is a union affiliated position. Upon 31 days of
accepting the Usher role, the employee will need to join the IATSE
Local 306. This position is with Buena Vista Theatrical Group, Ltd.
The Walt Disney Company is an Equal Opportunity Employer. The pay
rate for this role in New York is $16.68 per hour. Select benefits
may be provided as part of the compensation package, such as
medical, financial, and/or other benefits, dependent on the level
and position offered. To learn more about our benefits visit:
https://jobs.disneycareers.com/benefits. Job Posting Segment:
Disney Theatrical Group Job Posting Primary Business:
DTG-Production-Ushers Primary Job Posting Category: Operations
(General) Employment Type: Full time Primary City, State, Region,
Postal Code: New York, NY, USA Alternate City, State, Region,
Postal Code: Date Posted: 2025-02-27
Keywords: The Walt Disney Company, West Hartford , Usher, Hospitality & Tourism , New York City, Connecticut
