Supervisor, Employee Services

Company: General Dynamics - Bath Iron Works
Location: New York
Posted on: May 9, 2025

Job Description:

Job DescriptionThis position reports to the Manager, HRIS & Employee Services, and is responsible for performing HR-related duties including but not limited to:

• Oversight of the Employee Store including supervision of clerical staff/cashiers, management of the Retail Control System, invoicing, inventory, and financial reporting.
• Management of BIW's relationship with food-truck, vending, and micro-market service providers.
• Supervision of BIW's Mail roomservices.
• Reconciling Employee Store month-end reports with Finance, and performing basic quantitative and qualitative data analysis.
• Providing system training to clerical staff.
• Supporting the HRIS Manager on a variety of projects including analysis, implementation of new programs, and system changes.
• Assist in audits, standard procedure reviews and special projects as needed.
• Assist in resolution of HR issues or questions from walk-ins, emails, phone calls, and other general correspondence as needed.
• Assist in other areas of Human Resources as needed.Required/Preferred Education/Training
  • High School diploma or GED required.
  • Associates degree in Business, Human Resources, or related field preferred.Required/Preferred Experience
    • 3 - 5 years of customer service experience in a retail environment with supervisory experience, retail management experience strongly preferred.
    • Experience with retail control systems required, NCR Counterpoint strongly preferred.
    • Experience with HRIS and timekeeping systems preferred.
    • Intermediate to advanced skill level with Microsoft Office Suite products.
    • Strong mathematical, analytical, and computer skills.
    • Exceptional writing and grammar skills; ability to draft professional correspondence.
    • Excellent organizational skills and attention to detail.
    • Ability to prioritize daily workloads and multi-task in a fast paced environment.
    • Strong customer relations, communication and interpersonal skills.
    • Ability to work independently, with initiative.
    • Effective problem-solving and decision-making skills.
    • Basic experience in database application development preferred.
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Keywords: General Dynamics - Bath Iron Works, West Hartford , Supervisor, Employee Services, Other , New York, Connecticut