Senior Clerk - Queensbury, NY
Company: Optum
Location: Queensbury
Posted on: May 19, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together. -
The Senior Clerk is a member of the administrative team and works
closely with outside entities and staff throughout the
organization. The duties and responsibilities of the Medical
Records Clerk is management of medical records. Responsible for
claims processing, records releases and compliance with state and
federal regulations as well as HIPAA.
This position is full-time, Monday - Friday. Employees are required
to have flexibility to work any of our 8-hour shift schedules
during our normal business hours of 8:00 am - 4:30 pm. It may be
necessary, given the business need, to work occasional overtime or
weekends. Our office is located at 820 US-9 Queensbury, NY
12804.
We offer 4 weeks of training during normal business hours. -
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Primary Responsibilities: -
Essential employee and reports to the office daily to complete
assigned tasks
Meet productivity standards as outlined in performance metrics
Identify any issues or trends and bring them to the attention of
management team
Other duties as assigned
Processes requests from insurance carriers and other entities with
obtaining records to support the claim / services
Retrieves, collects and prioritizes all request for medical
records, claim forms, and tax information.
Verifies legitimacy, accuracy and authority of all such requests
and then processes as appropriate
Assists internal staff and associates with medical records requests
and questions
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. -
Required Qualifications:
High School Diploma / GED
Experience with Microsoft Word (create correspondence and work
within templates), Microsoft Excel (data entry, sort / filter, and
work within tables) and Microsoft Outlook (email and calendar
management)
Ability to work full time onsite at 820 US-9 Queensbury, NY
12804
Ability to work between the hours of 8:00 am - 4:30 pm from Monday
- Friday including the flexibility to work occasional overtime or
weekends based on business need
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Preferred Qualifications:
1+ years of healthcare experience
Experience in patient accounts OR a medical billing office
EPIC, CERNER, IDX, Athena experience
Basic Medical Terminology
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Soft Skills:
Effective communication skills
Confidentiality due to sensitivity of materials and information
handled
Ability to make suggestions on workflow or system efficiency and
effectiveness
Ability to work independently and be self directed and flexible
Ability to prioritize
Ability to perform functions with minimal supervision
Ability to work at a high-volume level of accuracy
Ability to work with many diverse people
Organizational skills to handle multiple priorities while remaining
professional and calm
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The hourly range for this role is $16.00 to $28.85 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
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OptumCare -is an Equal Employment Opportunity employer under
applicable law and qualified applicants will receive consideration
for employment without regard to race, national origin, religion,
age, color, sex, sexual orientation, gender identity, disability,
or protected veteran status, or any other characteristic protected
by local, state, or federal laws, rules, or regulations. -
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OptumCare -is a drug - free workplace. Candidates are required to
pass a drug test before beginning employment. -
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#RPO #RED -
Keywords: Optum, West Hartford , Senior Clerk - Queensbury, NY, Other , Queensbury, Connecticut
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