Lead Support Staff ABI and CSS

Company: Marrakech
Location: New Haven
Posted on: May 30, 2025

Job Description:

The vision of Marrakech Inc. is that each person we serve will live and work in the community and be accepted by their neighbors, co-workers, family, friends and acquaintances for their individual qualities and contributions.
SUMMARY
The Lead Support Staff provides direct care to individuals with Acquired Brain Injury (ABI), developmental, and physical disabilities. They implement service plans and habilitation programs, promote community integration, and assist with site management and administrative duties. The Lead Support Staff also assists in orienting and scheduling ABI Support Staff, Floaters, and Community Support Services (CSS) or Shared Living Support Staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

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• Life Skills Development: Train individuals in independent life skills such as cooking, housekeeping, personal care, decision-making, money management, and more to help them live safely and independently.
  
• Health Management: Address medical needs by scheduling doctor appointments, providing transportation, and ensuring follow-through on medical orders while communicating health issues to supervisors.
  
• Self-Medication Support: Monitor and assist individuals in self-administering medication.
  
• Vocational Skills: Help with job-related skills like memory strategies, stamina, computer skills, and interview techniques, assisting individuals in improving work competency.
  
• Daily Activities Assistance: Support individuals with hygiene, behavioral goals, exercise programs, and other team-recommended procedures.
  
• Case Management Collaboration: Work with the Case Manager or Director to suggest improvements and changes for individuals' quality of life, and manage day-to-day site operations.
  
• Staff Coordination: Assist in the orientation and scheduling of ABI Support Staff and Floaters.
  
• Food Preparation: Supervise and assist with meal preparation, ensuring dietary needs are met and food consistency is followed.
  
• Documentation: Maintain accurate and timely records, including case notes, incident reports, safety logs, and time sheets.
  
• Physical Support: Safely assist individuals with lifting, transfers, and positioning as outlined in service plans.
  
  Program Responsibilities
  
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  • Participate in team meetings to review and develop ABI Service Plans, ensuring attendance and minutes are documented and communicated.
    
  • Collaborate with team members to track data, review progress, and adjust individualized recovery plans as needed.
    
  • Operate motor vehicles safely while performing work duties and may be required to use a personal vehicle.
    
    EDUCATION and EXPERIENCE
    
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    • High school diploma or GED and one year of successful experience in a related human services role.
      
      SALARY
      
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      • $19.52/hr increasing to $19.96/hr after 6 months.
        
        SCHEDULE
        
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        • 40 Hours Flex
          Benefits:
          
          
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          • Paid time off (PTO) and Dedicated Sick Time
            
          • Paid Holidays
            
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            • New Year's Day
              
            • Martin Luther King, Jr. Day
              
            • Memorial Day
              
            • Juneteenth
              
            • Independence Day
              
            • Labor Day
              
            • Thanksgiving
              
            • Christmas
              
              
            • Paid and Unpaid Leave for:
              
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              • Bereavement
                
              • Jury Duty
                
              • Disaster Relief Volunteer
                
              • Family and Non-FMLA Medical Leave
                
              • Military Leave
                
                
              • Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
                
              • External Employee Assistance Program (EAP) (for full time employees)
                
              • 401K and Profit Sharing Plan
                
              • Educational Benefits, Including:
                
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                • DSP Credentialing through the NADSP
                  
                • Tuition Reimbursement
                  
                • Tuition discounts at local colleges and universities
                  
                  
                • Access to Various Voluntary Insurances and Benefits
                  
                • Staff Recognition Program
                  
                • Other Financial Benefits, Including but not limited to:
                  
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                  • Dayforce Wallet (On-Demand Pay)
                    
                  • Marrakech's Homeownership Program
                    
                  • Perfect Attendance Bonus Program
                    
                  • Recruitment Referral Bonus
                    
                    
                  • Other Corporate Discount Programs
                    
                    
                    
                    Marrakech is an equal opportunity employer. Marrakech, Inc. does not discriminate on the basis of sex, race, color, religion, age, disability, status of veteran, national or ethnic origin, or sexual orientation.
                    

Keywords: Marrakech, West Hartford , Lead Support Staff ABI and CSS, Other , New Haven, Connecticut