Sales Membership Associate

Company: Sid Jacobson Community Center
Location: Greenvale
Posted on: May 1, 2025

Job Description:

Sid Jacobson JCC, the only full-service JCC on Long Island's North Shore, provides a full range of cutting-edge recreational, health, fitness, educational, cultural arts, and social services programs to East Hills and the surrounding community. Sid Jacobson JCC promotes Jewish identity and provides a comprehensive program based on Jewish values, traditions, heritage, and culture and is committed to enriching the lives of all individuals and families in its community.
POSITION PURPOSE AND OBJECTIVES
The Membership Sales Associate is responsible for providing a superior level of customer service to Sid Jacobson JCC members, prospective members and guests. He/she/they will understand customer acquisition and retention, what motivates members and know how to tap into those needs and desires in an effective way.
JOB DESCRIPTION

• Provide engaging and informative tours of the JCC while encouraging individuals to become members
• Effectively communicate program information to potential and existing members to increase enrollment in membership and programs
• Conduct persuasive verbal sales presentations to prospective members
• Provide exceptional customer service
• Greet and ensure all members and guests feel welcome
• Respond to member questions and concerns in a timely and professional manner
• Assist new and renewing members with payments and receipts
• Assist members with online registration system (Quattro) and general help for account set up
• Utilize membership software to assist with processing of new membership fobs, change of address and billing/payment inquiries
• Work on a retention plan with supervisor and build relationships in and outside of the SJJCC to encourage corporate partnerships
• Participate in open houses and special events to bring prospective business to the JCC
• Build and promote strong, long-lasting relationships by affiliating with outside organizations, companies and firms in value-added partnerships
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Use all available resources to develop leads in the community to increase our membership
• Generate leads, both individual and corporate, and close new memberships
  
  
  QUALIFICATIONS
  
  • 1-2 years of Sales experience required.
  • High school diploma/GED equivalent required
  • 3+ years' experience with proven ability to drive the sales process from plan to close. Nonprofit, community center, health and wellness club. or corporate sales experience preferred, but not required
  • Superior interpersonal skills
  • Ability to interact in a positive and professional way with members and colleagues, exceeding the member's expectations
  • Organized and detailed oriented with the ability to adjust to changing deadlines quickly
  • Proficient in Microsoft Office 2010, including Word, Excel and Outlook, as well as a working knowledge of multiple system databases and basic office equipment
  • Ability to multi-task and remain calm during stressful situations.
  • Punctuality and reliability is a must
  • Ability to work a flexible schedule (some evenings, weekends and holidays)
  • Driven and committed to success while maintaining integrity
    We offer a full benefits package.Salary Range: $45,000-$50,000 Plus Commission
    
    Compensation details: 45000-50000 Yearly Salary
    
    
    
    PIe023e848915c-37248-36093048

Keywords: Sid Jacobson Community Center, West Hartford , Sales Membership Associate, Sales , Greenvale, Connecticut