Medical Front Desk Specialist
Company: Thrive Health Smithtown
Location: Smithtown
Posted on: April 5, 2026
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Job Description:
We are seeking a pleasant Front Desk Specialist to undertake all
receptionist and clerical duties. You will be the “face” of the
company for all visitors and will be responsible for the first
impression we make. The Front Desk Specialist provides front desk
assistance and support to patients and clinical staff in the
Clinic. The Ideal candidate will provide the highest-quality
customer service to patients, adhere to practice protocols and
processes, and effectively manage the volume of work without
compromising quality. The goal is to make patients and visitors
feel comfortable and valued. Responsibilities include but not
limited to: Keep the front desk tidy and presentable with all
necessary materials (pens, forms, paper, etc.) Greet and welcome
guests Check patients in/out Set up patient's appointments Answer
questions and address complaints Answer all incoming calls and
redirect them or keep messages Check, sort, and forward emails
Requirements: Proven experience as a front desk representative,
agent, or relevant position Familiarity with office machines (e.g.,
fax, printer, etc.) Excellent knowledge of MS Office (especially
Excel and Word) Strong communication and people skills Good
organizational and multi-tasking abilities Problem-solving skills
Customer service orientation Experience with Google Drive High
School diploma; additional qualifications will be a plus Benefits:
Dental Insurance Health Insurance Vision Insurance 401K Paid time
off Life Insurance FSA account Voluntary Short-Term and Long-Term
Disability Accidental insurance Critical Illness insurance Hospital
Indemnity insurance Identity Theft Insurance Legal program to
assist in personal matters Auto and Home insurance through Farmers
Group Select Savings program Employee financial wellness program
though FinFit Pet Insurance Alcohol and counseling program though
Monument Caregiving benefits through Motivity Care Discount plans
for perks such as hotels, theme parks, etc. Loyalty Rewards program
Job Type: Full-time Pay: $21.00 - $23.00 per hour Schedule: Monday
to Friday No weekends Work Location: Smithtown . In person
Keywords: Thrive Health Smithtown, West Hartford , Medical Front Desk Specialist, Administration, Clerical , Smithtown, Connecticut
